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General

How do I create a Rezility Account?

It couldn’t be easier to join us on Rezility. With Rezility, you get instant access to the services you need so you can build a stable and secure future for you and your family. Creating an account with Rezility allows you to save your posts, view your events, store your documents and much more!  

You can create an account in the following ways: 

  1. Download Rezility from the App Store or Google Play. 
  2. On the Home screen, tap the profile icon in the upper left corner. 
  3. Tap Sign Up. 

    

How do I change or reset my Rezility password?

  1. Tap your profile icon in the upper left corner. 
  2. Tap View Profile. 
  3. Scroll to the bottom of your profile and tap Change Password. 

Still having trouble? Email us at help@rezility.com for assistance.

Home

How do I find help?

Find help with jobs, housing, food and much more all in one easy place.

  1. On the Home screen, tap the category you are most in need of (i.e. Food, Jobs, Housing, etc.)
  2. Tap the sub-category that most interests you.

List View

  • Select a provider to access information.

Map View

  • Providers will populate near your location.
  • Select a provider to access information.

How do I enable location services on my mobile device?

To turn on Location Services on an iPhone:

  1. Tap the iPhone Settings application.
  2. Tap Privacy.
  3. Tap Location Services.
  4. Toggle the switch to On.
  5. Scroll down to the Rezility app icon.
  6. Select While Using the App or Always.

If you’re using an Android device:

  1. Tap the Android Settings application.
  2. Tap Location.
  3. Tap Google Location Reporting.
  4. Tap Location Reporting.
  5. Toggle the switch to On.

Bulletin Board

How can I personalize the information that comes to my Bulletin Board?

The Bulletin Board is personalized based on your location, interests, and other factors. You can control what type of posts you see in the Bulletin Board by updating your Service Interests within your profile.

  1. Tap on your profile icon in the upper left corner.
  2. Tap View Profile.
  3. Scroll down to Service Interest and tap on Add/Remove Services.

Chat

Who can I start a chat with on Rezility?

You can send messages to anyone or any organization on Rezility. Chats you start with people you’re not connected with will be sent as an invite to start a chat.

How do I block someone from sending me a message on Rezility?

If someone you’re not friends with sends you a conversation invite, you can decline that invite. If you are already in a conversation with someone, you can block them from further conversation, by completing the following steps:

  1. Open the chat with the person you would like to block.
  2. Tap the icon in the upper right-hand corner and select View Contact.
  3. Tap on Block.

Language Support

Can I use Rezility in my native language?

Yes! Rezility is currently available in English and Spanish. Rezility automatically detects the language you currently use on your phone and provides translations of feed items and conversations within the app. Posts can also be read aloud to you in your language by pressing the Read a Post icon. We are currently working on supporting more languages.

Privacy and Safety

Who can see the information I put into Rezility?

For more information about who can see the information you provide to Rezility please see our privacy notice and terms of use here.

11000 Broken Land Parkway, Suite 700
Columbia, MD 21044

info@rezility.com

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