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General

How do I create a Rezility Account?

It couldn’t be easier to join us on Rezility.

Creating an account with Rezility gives you access to your neighborhood with all the services and features you want and need where you live or want to be.

Sign up with your iPhone:

  1. Download Rezility from the App Store.
  2. Tap on “How can Rezility help you?”
  3. Tap “Sign up for Rezility”
  4. Enter your first and last name, email, and zip code.
  5. Create a password with at least eight characters, one capital letter, and one number.
  6. Tap LOG IN TO REZILITY.

Sign up with your Android:

  1. Download Rezility from the Google Play Store.
  2. Tap on “How can Rezility help you?”
  3. Tap “Sign up for Rezility”
  4. Enter your first and last name, email, and zip code.
  5. Create a password with at least eight characters, one capital letter, and one number.
  6. Tap LOG IN TO REZILITY.

How do I change or reset my Rezility password?

Forget your Rezility password? Just click on the “Reset my password” button on the main login screen within the Rezility app. Still having trouble? Email help@rezility.com for assistance.

Your Feed

How can I personalize the information that comes to my feed?

Rezility’s feed is personalized based on your location, interests, and other factors. You can control what type of posts you see in your feed by updating your Service Interests within your profile.

Your Conversations

Who can I start a conversation with on Rezility?

You can send messages to anyone or any organization on Rezility. Conversations you start with people you’re not connected with will be sent as an invite to start a conversation.

How do I delete conversations on Rezility?

We are working to update the Rezility app to let you delete conversations.

How do I block someone from sending me a message on Rezility?

If someone you’re not friends with sends you a conversation invite, you can decline that invite. If you are already in a conversation with someone, you can block them from further conversation by navigating to the settings page within your profile and adding them to your blocked person list.

Around You

How can I use the map feature of Rezility to find what I’m looking for?

The Around You feature in Rezility can help you find everything from local stores and restaurants to housing providers and organizations that will connect you with the things you want and need – like legal help, employment assistance, health care, and more.

To filter what you see on the Around You map, tap the gear icon and select your interests. To save your interests, remember to tap the green checkmark before exiting.

How do I enable location services on my mobile device?

To turn on Location Services on an iPhone:

  1. Tap the Settings application.
  2. Tap Privacy.
  3. Tap Location Services.
  4. Toggle the switch to On.
  5. Scroll down to the Rezility app icon.
  6. Select While Using the App or Always.

​If you’re using an Android device:

  1. Tap the Settings application.
  2. Tap Location.
  3. Tap Google Location Reporting.
  4. Tap Location Reporting.
  5. Toggle the switch to On.

How do I save a location that is important to me?

  1. Type in the address of the location you want to save using the search bar at the top of the Around You page.
  2. Once the map has navigated to that location, click the + icon in the top left-hand corner of your screen.
  3. Label the location Home, Work, or Other. If “Other”, select a name for that location.
  4. Click on “Save” in the top right corner of the screen.

How do I find my saved locations?

From the Around You page in the app, click on the icon on the left side of the map search bar (it is three horizontal lines on top of each other). Your saved (or pinned) locations will be in this menu.

Language Support

Can I use Rezility in my native language?

Yes! Rezility is currently available in Spanish, Korean, Russian, Haitian Creole, Portuguese and traditional and simplified Chinese. Rezility automatically detects the language you currently use on your phone and provides translations of feed items and conversations within the app. Feeds can also be read aloud to you in your language by pressing the read-a-feed icon. We are currently working on supporting more languages.

Privacy and Safety

Who can see the information I put into Rezility?

For more information about who can see the information you provide to Rezility please see our privacy notice and terms of use here.

11000 Broken Land Parkway, Suite 700
Columbia, MD 21044

info@rezility.com

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